Refund Policy

1. Introduction

At ZYRO ELD SOLUTIONS INC., we are dedicated to providing reliable electronic logging hardware and software services. Please review our refund policy regarding hardware and software subscriptions below.

2. Hardware Refund Policy

Physical ELD devices and Zyro Cam hardware are refundable if not working properly or found to be defective upon inspection. Customers must report defective or malfunctioning hardware to our support team to initiate troubleshooting or return procedures.

3. Software Subscription Policy

Monthly and annual software subscription fees cover access to the ZYRO ELD fleet management platform, HOS database, and cloud services. Software subscriptions are not refundable once activated and billed for the active cycle.

4. Damaged or Defective Items

If you receive hardware that is damaged, defective, or failing to work properly, please contact our support team immediately. We will assist with diagnostics, replacement, or hardware return processing.

5. Contact Information

For hardware returns or technical support inquiries, please contact us: